Apple Computer Help – Remote House Call
Running into an issue on your Mac that you can’t figure out?
Scott can remotely control your computer screen by taking advantage of the a built in feature of iMessages. Scott can initiate a text conversation computer to computer, then request permission to control your screen.
We would be able to hear each other through the computer speakers and communicate over audio. This method is dependent on your internet connection speed but is a great way to have Scott resolve simple straight forward issues while avoiding travel time to a remote house call.